Categories
Loyalty Tips Tips for Coffee Shop Owners

How to Choose Your Rewards for your Loyalty Program

Setting Up A Rewards Program- Selecting Rewards Are you ready to introduce a loyalty program to your business? An exciting and tempting loyalty program will help to keep customers coming through your doors again and again whilst encouraging them to spend more. They feel valued and rewarded and your business performance sky rockets. It’s a […]

Categories
Loyalty Tips

Customer Service Strategy

Taken from the Pret a Manager and Zappos website Having a Strong Customer Service Strategy: A Bain & Company survey found that only 8% of companies truly deliver a superior customer experience. Why is this so low? Well, many don’t realize that a good customer service strategy stems from the top. Attentive employees with clear […]

Categories
Loyalty Tips Tips for Coffee Shop Owners Uncategorized

Types of loyalty plans

Which type of loyalty plan will benefit my business? Every business has the goal to keep customer retention high while growing their new sales. But to achieve this perfect growth, we have found it important to make sure you are choosing the loyalty program best tailored to your company! Observing the category of your business […]

Categories
Tips for Coffee Shop Owners Uncategorized

POS Systems: how to pick the right one

Choosing a Point of Sales (POS) System is one of the most important technology investments to be considered when opening a small business. So what is a POS system anyways? Basically it’s a computerized network all leading back to where the customer makes their buying transaction. POS systems are not a one size fits all […]

Categories
Loyalty Tips

5 Steps to Keep Customers Loyal

Customer loyalty is important – everyone know this. What we are noticing, however, is that many small business owners are undervaluing its true prominence in determining future success. First time customers are great and getting people in the door for the first time is half the battle – but how do you get these customers […]