Image Source: Unsplash Loyalty programs are a powerful marketing tool that can help businesses retain customers, increase sales, and boost profits. While loyalty programs are often associated with large corporations, small-to-medium sized businesses can also benefit from these programs. In this article, we’ll explore the benefits of loyalty programs for small-to-medium sized businesses and […]
Tag: customer loyalty
As cities continue to flatten the COVID-19 curve, more attention is being focused on measures to ensure employees and customers are kept safe. Certain measures before reopening your business should be centered around creating safe and healthy business procedures. Post-COVID-19 measures focused around cleanliness shouldn’t be the only priority of businesses looking to reopen. Mindset […]
Yes, your loyalty program is important. However, how you ask customers to join is just as vital. Although you can teach your employees all about the loyalty program, how they approach each customer with the simple question as to if they want to join probably plays one of the biggest role in the success rate. […]
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Customer Service Strategy
Taken from the Pret a Manager and Zappos website Having a Strong Customer Service Strategy: A Bain & Company survey found that only 8% of companies truly deliver a superior customer experience. Why is this so low? Well, many don’t realize that a good customer service strategy stems from the top. Attentive employees with clear […]
Which type of loyalty plan will benefit my business? Every business has the goal to keep customer retention high while growing their new sales. But to achieve this perfect growth, we have found it important to make sure you are choosing the loyalty program best tailored to your company! Observing the category of your business […]